SHIPPING & DELIVERY

- HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?

Our average delivery times are between 2 and 4 weeks for Metropolitan France and 3 to 6 weeks for the rest of the world, which is why all our delivery costs are FREE. 

- WHERE DO WE DELIVER AND WHAT ARE THE DELIVERY COSTS?

We deliver everywhere in FRANCE as well as all over the world.
Delivery charges are OFFERED for any order without price limit.

- WHERE ARE YOU FROM ?

Our company is entirely French.

- Who delivers my article?

Your items are delivered through your local post service or by professional carrier (COLISSIMO, DHL, UPS, etc.)

- WHAT ARE THE DELIVERY TIMES?

Items are delivered according to the terms of your local post office.

- WHAT IF NOBODY IS AT HOME?

Don't worry, our items will be left in your PO Box if they are small enough. Otherwise, your package will be left at your post office where you can collect it.

- I MADE THE WRONG DELIVERY ADDRESS, WHAT SHOULD I DO?

Don't worry, if your order hasn't shipped yet, contact us immediately and we'll be happy to update your information. Otherwise and in accordance with our general conditions of sale, once an order has been sent from our warehouse, no more changes can be made.

PAYMENT

- IS YOUR SITE SECURE?

This site is 100% secure. And to tell the truth, we could even say that it is 300%.

Here's why :

First, the site you are visiting is on an HTTPS server (the little padlock on the left side of the URL of this page is there to remind you).

Most sites only secure their "basket" and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.

Finally, concerning the payment, we use Paypal and Stripe which are the references in terms of security of transactions on the Internet.

In summary, ordering from UNSCARED is safe and secure.

- WHAT ARE THE PAYMENT METHODS?

Currently, you can pay by credit card or Paypal account on our site. We do not accept bank checks, bank transfers or payment on receipt.

RETURNS & REFUNDS

- WHAT HAPPENS IF I AM NOT SATISFIED WITH MY PRODUCT?

We offer a 100% "satisfied or refunded" guarantee!
If, for any reason, the product does not meet your expectations, you can send it back to us within 14 days of receipt and we will refund you the full price of the item as soon as it arrives with us.

However, all returned products must be in perfect condition and the return costs must be paid by you. Proof of postage should then be emailed to us as proof of delivery.

OTHER

- PARTNERSHIPS AND SPONSORSHIP

We currently do not have any sponsorship or partnership programs to date. However, if you have any good ideas, do not hesitate to send us an email.

STILL QUESTIONS?

If you still have any questions, you can contact us by email at contact@unscared.fr

Your Satisfaction is 100% Guaranteed!